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Frequently asked questions

Other companies I have seen on the internet offer cheaper paintings than Euro Art Gallery. Why should I buy from you?

Because of where we produce our paintings, we are usually at least 30% cheaper than any of our competitors, on a like for like basis. Click on the link "About Us"

Generally speaking, the difference between us and (some) other galleries we have researched, that offer cheaper paintings, is that they take shortcuts and compromise on quality. We never do!

We never reproduce from computer downloads which causes color distortion. We only paint on linen canvas - some use hemp or jute. We only use Windsor and Newton oils from England. Finally, all of our paintings are subject to rigorous checks and quality control.
Each painting is checked for technical merit by our Master Artist who verifies the integrity of the reproduction to the original. Finally, the Gallery's owner always personally inspects each canvas, before we dispatch your painting, to you.

I couldn't find the painting I really want illustrated on your web site. Can I order other paintings?
Yes, if it is a painting (or even a photograph) that you want reproduced in oil, providing it is detailed enough we can reproduce it for you. E mail us for a quotation and we will reply within 24 hours.

In the case of some paintings, we cannot copy them because of copyright law. Copyright belongs to the original artist's estate for 70 years after their death (America) and 70 years in Europe. However, in some cases it is possible to copy, with permission from the owner. Please E-mail us at euroartgallery@gmail.com and our legal department will check the position and get back to you within seven working days.

You reproduce your paintings in the size of the original. What if I want a bigger (smaller) work commissioned?
Simple! E-mail us your preferred size and we will give you a quotation within 24 hours.

I am in a hurry! How long will my painting take?
If we don't have the painting on stock, then it will take bewteen the 4 and 6 weeks, but we always inform you when the painting will be finish and dry to send.

Feel free to E-mail us and asked if the painting you want to purchase is on stock.

Unfortunately, there is no shortcut to producing a work of art that you will be proud of and want to hang in your home.

Do you send my picture framed?
Whilst we can we prefer to send your painting in a purpose made, sturdy, rolled carton we can send it framed. Our experience is that a rolled carton is much safer and avoids damage in transit. It also keeps the shipping cost low

OK, so how do I get my picture framed when I receive it?
Firstly, don't try to do it yourself! Framing linen, canvas oil paintings, is a specialist procedure. Your local art shop will be able to advise you and frame your picture. You also get to choose the frame you want! Costs vary, but are usually between 30 -50 Euro.

How do you dispatch my painting and how much will shipping cost me, I don't want any surprises?
We use two international couriers UPS, DHL and EMS. Because of the amount of paintings we ship, we have been able to negotiate a favorable rate for our clients. However, before finalizing your order, we will quote you, a fixed price for shipping. Generally the cost is around 27 EURO.

With Euro Art Gallery the only surprise we want you to have is the quality of the painting you receive!

I am a Gallery owner myself, will you supply me?
Yes of course. We supply many private and international, galleries all over the world.

E mail us at euroartgallery@gmail.com with your questions. We will be happy to advise and help you.

OK I am ready to order. How do I do it?
Simple! Before you order (you have to register one time). With you personal information, you can purchase any painting you want. It is the same as everywhere. We need your address, E-mail and shipping address before we can process your order(s).

Credit card information is not stored on our database. Only our secure Merchant Account will receive your credit card information to process your order(s).

After you choose the painting(s), press the buy button. After that, you just follow the 5 check out steps.

Be aware that you credit card has to be the same as your billing address. Shipping address can be different.

If you have a problem to order, or your chosen picture is not listed on our web site (or, you want us to paint that special, custom painting for you) please e mail us at euroartgallery@gmail.com

We speak English, German and Dutch.